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Sexy Secrets Terms of Service

Sexy Secrets Terms of Service

Overview

This website is operated by Tinapher Towers Pty Ltd ACN 069 088 571 trading as Sexy Secrets.

Throughout this website, the terms "we", "us" and "our" refer to Sexy Secrets.

Sexy Secrets provides this website, including all information, products, tools and services available through this site, subject to your acceptance of these Terms of Service, our Privacy Policy, Returns Policy and any other policies or notices referenced on our website.

By visiting our website and/or purchasing products from us, you agree to be bound by these Terms of Service.

These Terms apply to all visitors, customers and users of the Sexy Secrets website, including customers who browse our website, create an account, place orders, or otherwise interact with our services.

Please read these Terms of Service carefully before using our website. If you do not agree with these Terms, you should stop using our website and not purchase products or services from us.

For the purposes of these Terms, "Services" means any products, services, information or other offerings provided by Sexy Secrets through our website, retail store or other approved channels.

We reserve the right to update, change or replace any part of these Terms of Service by publishing updates on our website. It is your responsibility to review these Terms periodically. Your continued use of our website after changes are published means you accept those changes.

Our online store is hosted by Shopify Inc., which provides the ecommerce platform that allows us to sell our products and services to customers.


Section 1 – Online Store Terms

By agreeing to these Terms of Service, you confirm that:

  • You are at least 18 years of age.

  • You have the legal capacity to enter into an agreement with us.

  • Any information you provide to us is accurate, complete and current.

  • You will use our products and services only for lawful purposes.

Sexy Secrets is an adult-only retailer. You must be at least 18 years of age to purchase products from our website or enter our retail store.

You must not use our website or products for any unlawful purpose or in a way that breaches any applicable laws or regulations.

You must not introduce viruses, malware or any other harmful code that may affect the operation or security of our website or services.

We reserve the right to refuse service, cancel orders or restrict access to our website where we reasonably believe there has been a breach of these Terms, fraudulent activity, misuse of our services, or unlawful conduct.


Section 2 – General Conditions

We reserve the right to refuse service to anyone for any reason permitted by law.

You understand that information submitted through our website (excluding payment information) may be transferred through various networks and may be adjusted to meet technical requirements of connecting networks or devices.

Payment information is securely encrypted and processed through approved payment providers.

You agree not to reproduce, copy, sell, resell, distribute, exploit or otherwise misuse any part of our website, products, services or content without our prior written permission.

The headings used throughout these Terms are included for convenience only and do not affect the interpretation of these Terms.

Our failure to enforce any right or provision of these Terms does not constitute a waiver of that right.


Section 3 – Account Registration

Customers may create an account with Sexy Secrets to make future purchases easier and access order information.

When creating an account, you agree to provide accurate and current information and to keep your account details updated.

You are responsible for maintaining the confidentiality of your account login details and for all activity conducted through your account.

If you believe your account has been accessed without your permission, you should contact us as soon as possible.

We reserve the right to suspend or terminate accounts where we reasonably believe there has been:

  • Fraudulent activity.

  • Misuse of our website or services.

  • A breach of these Terms of Service.

  • Activity that may harm Sexy Secrets, our customers or our systems.

Your personal information is handled in accordance with our Privacy Policy.

Section 4 – Accuracy, Completeness and Timeliness of Information

We make reasonable efforts to ensure that the information displayed on our website is accurate, complete and current.

However, from time to time, our website may contain information that includes typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, availability, shipping information or other details.

We reserve the right to correct errors, update information, or cancel affected orders where information displayed on our website is incorrect due to a genuine error.

We are not obligated to update all information on our website immediately, and any date or update reference should not be taken as confirmation that all information has been modified or reviewed.

Product information provided on our website is intended as general information only. You should consider whether a product is suitable for your individual needs before purchasing.


Section 5 – Products and Services

We aim to display our products as accurately as possible, including product images, descriptions, colours, features and measurements.

However, we cannot guarantee that colours displayed on your device will accurately represent the actual product due to differences in screen settings, display technology and device configurations.

Where product dimensions or measurements are provided, they are intended as a guide only. Actual product dimensions may vary slightly, and it is your responsibility to ensure a product is suitable for your intended purpose before placing your order.

Some products may only be available online, while others may be available through our Epping retail store. Availability may vary and products are subject to stock levels.

From time to time, products may become unavailable or out of stock. If we cannot fulfil all or part of your order, we will contact you where appropriate and provide a refund for any unavailable products that have already been paid for.

We reserve the right to:

  • Limit quantities of products purchased.

  • Refuse or cancel orders where permitted by law.

  • Withdraw products from sale temporarily or permanently.

  • Correct product pricing or description errors.

  • Restrict sales where we reasonably believe there is misuse, fraud or unlawful activity.

All products are supplied subject to our Returns Policy and your rights under the Australian Consumer Law.


Section 6 – Orders, Billing and Account Information

When you place an order with Sexy Secrets, you agree to provide accurate, complete and current information required to process your purchase.

This includes:

  • Your name.

  • Contact details.

  • Delivery address.

  • Billing information.

  • Payment details.

It is your responsibility to ensure that all information provided during checkout is correct.

We are not responsible for delays, failed deliveries or other issues caused by incorrect or incomplete information supplied by you.

Once an order has been submitted, we will attempt to process it as quickly as possible. Acceptance of your order occurs when we confirm that your order has been accepted and processed.

We reserve the right to refuse, cancel or limit orders where we reasonably believe:

  • The order contains incorrect pricing or product information.

  • There is suspected fraud or unauthorised activity.

  • The order appears to be placed for resale or commercial purposes without approval.

  • The order would breach these Terms or applicable laws.

If we cancel or modify an order, we will make reasonable efforts to notify you using the contact details provided during checkout.


Section 7 – Pricing and Payments

All prices displayed on our website are in Australian Dollars (AUD).

Where applicable, prices include GST.

Product prices, promotions and offers may change from time to time without notice.

If an order has already been accepted and paid for, we will supply the product at the confirmed purchase price unless the price was displayed incorrectly due to a genuine human or system error.

If a pricing error occurs, we reserve the right to cancel the affected order or contact you to discuss available options. Any payments already made for cancelled orders will be refunded.

Sexy Secrets accepts a range of secure payment methods, including:

  • Visa.

  • Mastercard.

  • American Express.

  • PayPal.

  • Afterpay.

  • Zip Pay.

By submitting payment, you confirm that:

  • You are authorised to use the payment method provided.

  • The payment information supplied is accurate.

  • You have not engaged in fraudulent or unlawful conduct.

Payment processing is handled securely through approved third-party payment providers.


Section 8 – Delivery and Shipping

We aim to provide reliable and discreet delivery services to customers throughout Australia.

Delivery times are estimates only and may vary depending on your location, shipping provider delays, public holidays, weather events or circumstances outside our reasonable control.

We are not responsible for delays caused by Australia Post or other delivery providers once an order has been dispatched.

Customers are responsible for providing a correct delivery address at checkout. We are not responsible for delivery issues caused by incorrect or incomplete information supplied by the customer.

For full details regarding shipping options, costs and delivery timeframes, please refer to our Shipping Policy and FAQs.

Section 9 – Third-Party Services and Tools

From time to time, we may provide access to third-party services, applications, tools or features that assist us in operating our website and providing our services.

These third-party services may include payment providers, website functionality tools, analytics services, advertising platforms and other technology providers.

You acknowledge that these services are provided by third parties and may be subject to their own terms, conditions and privacy policies.

Sexy Secrets does not control, endorse or guarantee the availability, accuracy, security or performance of third-party services.

Your use of third-party services is at your own discretion, and you should review the relevant provider's terms and privacy policies before using those services.


Section 10 – Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by Sexy Secrets.

These links are provided for convenience only and do not represent an endorsement, approval or recommendation of those websites or their content.

Sexy Secrets is not responsible for the availability, accuracy, privacy practices, security or content of third-party websites.

If you choose to access a third-party website, you do so at your own risk. We encourage you to review the relevant website's terms and privacy policy before providing any personal information or completing transactions.


Section 11 – Customer Feedback, Reviews and Submissions

If you provide feedback, reviews, comments, suggestions, ideas or other information to Sexy Secrets, you agree that we may use that information to improve our products, services and customer experience.

You remain responsible for any content you submit.

You agree that any submissions you provide will not:

  • Breach the rights of another person or business.

  • Contain unlawful, misleading, defamatory, offensive or inappropriate material.

  • Include malicious code, viruses or harmful content.

  • Infringe intellectual property, privacy or other legal rights.

We reserve the right to remove or refuse content that we reasonably believe breaches these Terms, applicable laws or the rights of others.

We are not responsible for comments, reviews or submissions made by customers or third parties.


Section 12 – Personal Information

Your submission of personal information through our website is governed by our Privacy Policy.

Our Terms of Service and Privacy Policy together explain how we provide our services, manage customer information and protect your privacy.

By using our website, you acknowledge that you have read and understood these policies.


Section 13 – Prohibited Uses

You must not use our website, products or services:

  • For any unlawful purpose.

  • To violate any applicable Australian laws or regulations.

  • To infringe the intellectual property rights of Sexy Secrets or any third party.

  • To submit false, misleading or fraudulent information.

  • To upload or transmit viruses, malware or harmful code.

  • To interfere with the operation, security or functionality of our website.

  • To attempt unauthorised access to our systems or customer information.

  • To collect or misuse another person's personal information.

  • To engage in spam, phishing, scraping or other harmful online activities.

  • To harass, threaten, abuse, discriminate against or harm another person.

  • For any purpose that is unlawful, offensive or inappropriate.

We reserve the right to restrict or terminate access to our website or services where we reasonably believe these Terms have been breached.


Section 14 – Website and Service Disclaimer

We aim to provide accurate information, reliable services and a secure shopping experience.

However, to the extent permitted by law, we do not guarantee that:

  • Our website will always be available, uninterrupted or error-free.

  • Information provided on our website will always be complete, current or free from errors.

  • Products or services will always meet every individual's expectations.

Your use of our website and services is at your own risk, subject to your rights under the Australian Consumer Law.

Nothing in these Terms excludes, restricts or modifies any rights or remedies available to you under Australian Consumer Law where those rights cannot legally be excluded.


Section 15 – Limitation of Liability

To the maximum extent permitted by law, Sexy Secrets, its directors, employees, contractors, suppliers and service providers are not liable for any indirect, incidental, special or consequential loss arising from:

  • Your use of our website.

  • Your inability to access our website.

  • Your use or misuse of products.

  • Delays, interruptions or technical issues.

  • Reliance on information provided on our website.

This limitation does not apply to rights or remedies available to you under Australian Consumer Law that cannot be excluded.

Where permitted by law, our maximum liability arising from any claim relating to a product or service purchased from us will be limited to the amount paid by you for that product or service.


Section 16 – Indemnification

You agree to indemnify and hold harmless Sexy Secrets, Tinapher Towers Pty Ltd, and our directors, employees, contractors, suppliers and service providers from claims, losses, damages, liabilities or expenses arising from:

  • Your breach of these Terms of Service.

  • Your misuse of our website or products.

  • Your violation of any law or third-party rights.

  • Any inaccurate information provided by you.

  • Any negligent or unlawful act by you.

This indemnity applies only to the extent permitted by law.

Section 17 – Severability

If any provision of these Terms of Service is found to be unlawful, invalid or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where permitted by law.

If a provision cannot be modified, it will be removed from these Terms without affecting the validity or enforceability of the remaining provisions.


Section 18 – Termination

These Terms of Service remain effective unless terminated by either you or Sexy Secrets.

You may stop using our website or services at any time.

We may suspend or terminate your access to our website, account or services if we reasonably believe that you have:

  • Breached these Terms of Service.

  • Provided false or misleading information.

  • Engaged in fraudulent or unlawful activity.

  • Misused our website, products or services.

  • Acted in a way that may harm Sexy Secrets, our customers or our business.

Termination does not affect any rights or obligations that arose before termination.


Section 19 – Force Majeure

To the extent permitted by law, Sexy Secrets is not responsible for delays or failures in performing our obligations where the delay or failure results from circumstances beyond our reasonable control.

These circumstances may include, but are not limited to:

  • Natural disasters.

  • Severe weather events.

  • Transport delays.

  • Government actions or restrictions.

  • Power outages.

  • Internet or technology failures.

  • Third-party service interruptions.

  • Other events outside our reasonable control.

Where such circumstances occur, we will take reasonable steps to minimise delays and resume normal services as soon as possible.


Section 20 – Entire Agreement

These Terms of Service, together with our Privacy Policy, Returns Policy, Shipping Policy and any other policies displayed on our website, form the complete agreement between you and Sexy Secrets regarding your use of our website and services.

These Terms replace any previous versions, communications or agreements relating to your use of our website unless otherwise stated.

If we do not immediately enforce a provision of these Terms, this does not mean we have waived our right to enforce that provision in the future.


Section 21 – Governing Law

These Terms of Service and any separate agreements under which we provide products or services to you are governed by the laws of Victoria, Australia.

You agree that any disputes arising from these Terms or your use of our website will be subject to the jurisdiction of the courts of Victoria, Australia.


Section 22 – Changes to These Terms of Service

We may update, modify or replace these Terms of Service from time to time to reflect changes to our business, services, technology, legal requirements or operational processes.

The most current version of these Terms will always be available on our website.

It is your responsibility to review these Terms periodically. Your continued use of our website following any updates means you accept the revised Terms.


Section 23 – Contact Information

If you have any questions about these Terms of Service, please contact us.

Sexy Secrets
Tinapher Towers Pty Ltd ACN 069 088 571

541 High Street
Epping VIC 3076
Australia

Email: info@sexysecretsshop.com.au

Phone: 03 9408 6900